Where do you ship from?

Dunsborough - on the south-west coast of Western Australia.

who do you use to ship your items?

Australia Post

What are your shipping costs?

• Local Delivery: I offer free delivery to Dunsborough, Eagle Bay, Quedjinup, Quindalup and Yallingup (Postcodes 6281 & 6282 only).

• Within Australia: $10.00 flat rate. Domestic purchases are shipped via Australia Post (Parcel Post), with delivery times varying depending on your location.

• International: $25.00 AUD flat rate. Orders are shipped via Australia Post and may take 2-4 weeks to reach you, depending on your country and customs. Please note that delivery times can sometimes exceed this estimate. Unfortunately, I cannot guarantee arrival dates due to factors outside of my control.

Are there any taxes or duties?

For international orders, any customs duties or taxes are the buyer's responsibility. Prices listed in my online store do not include these fees. Please check with your local customs office for more information.

How long before items are dispatched?

I aim to dispatch orders within 5-7 business days.

What kind of packaging do you use?

I use eco-friendly packaging, including brown paper bags, pre-loved cardboard boxes, shredded paper and string to ensure your items are securely and sustainably packaged.

How will I know when my parcel has been sent?

Once your order is dispatched, you'll receive an email confirmation with a tracking number. You can track your parcel via Australia Post Tracking. Please ensure your delivery address is correct, as I cannot be held responsible for incorrect addresses.

Can I return an item?

Your satisfaction is important to me. If you're not happy with your purchase, please contact me to discuss a solution. Returns are accepted within one week of receiving your item, provided it’s in its original condition. Return shipping costs are not refundable. If your item arrives damaged, please photograph it as soon as you open the package so I can understand what went wrong and assist you accordingly.

What payment methods do you accept?

I accept Visa, Mastercard, American Express, PayPal, and Apple Pay.

All prices are listed in Australian dollars (AUD).

What are ‘Seconds’?

In my world, a "second" is what I like to refer to as "perfectly imperfect"! These pieces might have slight glaze inconsistencies, tiny cracks or an uneven shape—just part of the charm of handmade ceramics.

Even with these minor quirks, they’re usually still functional and beautiful, and they come with a reduced price because of their imperfections.

Please note that all second sales are final, so be sure to take a good look at the images before you make your purchase.

What size bracelet should I order?.

• Stretch Cord Bracelet: To ensure the best fit for your stretch bracelet, measure your wrist using a soft tape or you can measure using a piece of string then lay it flat a on a ruler. Measure your wrist at the wrist bone and add a tad extra for a comfortable fit.

• Waxed Cord Bracelet: The trick to finding the right fit for your waxed cord bracelet is to measure the widest part of your hand, rather than the size of your wrist. Tuck your thumb in towards the palm of your hand and then use a tape measure to find the widest point.

caring for your sandalwood jewellery

Avoid swimming and bathing with your beads. Over time, the beads will darken as they absorb the natural oils in your skin and their scent will naturally fade. To refresh, rub a couple drops of sandalwood oil into the beads.

caring for your stretch cord bracelet

Avoid swimming and bathing with your bracelet on. Soap, and chemicals can damage the beads and stretch cord.

the best way to put on your stretch cord bracelet

Roll the bracelet on and off your wrist to avoid over stretching. Continued stretching stresses the cord and eventually, it will snap.

To keep your bracelet in tip-top shape, roll the beads over your wrist, stretching the cord as little as possible.

TELL ME ABOUT THE MATERIALS you use

Leather cord

My bolo leather cord (braid) is crafted from high-quality leather, ensuring durability and flexibility and is free of all the nasty stuff like lead, mercury, formaldehyde, chromium VI, cadmium etc .

I have tried and tested many types of round leather cord over the years and have found, in my opinion, Mediterranean leather cord is the best.  Made in Europe from European hides, this quality cord is strong, matte in texture and is uniform in diameter and colour. 

Wooden beads

The majority of wooden beads used in my makings are handcrafted from reclaimed timbers sourced from Kalgoorlie Goldfields, Western Australia and are oiled using environmentally friendly and food safe oil.

Sandalwood

I source my sandalwood beads from one of the largest and most reputable suppliers in India.

For thousands of years, sandalwood has been used in incenses and part of many religious, cultural, and spiritual practices. The aroma of sandalwood is known to calm the mind, promote focus and general wellbeing

Copper

I hand make all my jump rings from recycled copper wire. I source lengths of copper cable from a local scrap metal yard.